Shipping & Returns

Please Note: Customers of ABEO may experience extended order processing times, extended shipping times, and return processing times due to the COVID-19's impact to our operations and shipping partners. We are doing our absolute best to serve you as quickly as we can.

Order Processing Times

ABEO process orders 6 days a week from our east coast distribution facility. Please allow applicable transit times as your distance from us may impact delivery times. All quoted shipping estimates are in business days and do not include Saturdays and Sundays.

Continental US, AFP, APO Address

For continental US orders ABEO offers three shipping options. All orders receive complimentary (free) 5-7 business days shipping. 

Alaska & Hawaii 

Orders being shipped to Alaska & Hawaii ship via FedEx 2 Business Days Delivery. For orders under $75 shipping is $25 and for orders over $75 shipping is $20

International Shipping & Puerto Rico 

ABEO offers shipping to Canada for $40.  All international orders are sent duties and taxes due on delivery.  These fees are the responsibility of the recipient; please be aware of these fees prior to submitting your order.

Shipping to Puerto Rico is available via FedEx Smart Post for $25.

Lost, Damaged, or Stolen packages

ABEO footwear adds optional delivery insurance through Route+ at the time of purchase which includes:
  • 100% coverage of lost, stolen or damaged packages 
  • Effortless claims filing* through the Route App  
  • Basic claim resolutions within 24 hours of approval 
  • Customer service reps available 24/7 
Please note: If you do not want delivery insurance simply remove the Route item from your order before completing your purchase. ABEO is not responsible for carrier delays, lost, stolen, or misdirected shipments when you opt-out of optional coverage.


To file a claim using Route+  click here.